Terms & Conditions

Availability of goods and prices

Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that occasionally goods ordered may, be sent to you in installments. We will make every effort to advise you (by email) if this is the case.

We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.


International Shipping

If your delivery address is not within the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Tate Online advises each customer to contact their local customs office for further information. You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.


Validity

By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.


Your Undertakings and Warranties

You warrant that the information given on your order form is complete and accurate.


Acknowledgement of Order


When you have completed your order you will be sent an e-mail confirmation. It will state what the products are on order, the total cost including VAT (where appropriate) and Post & Package charges, together with delivery and invoice details. If for any reason your order cannot be processed, a member of the customer services team will contact you to explain the nature of the difficulty.